The objective of this test was to increase the number of users clicking the primary call-to-action (CTA) button on a product landing page the brand was sending paid traffic to.
We ran heat maps and click maps on the page to confirm sticking points, and reviewed traffic analytics, which confirmed that the click through rate on this page was underperforming, costing the brand a lot of wasted ad spend.
Because this page was statistically underperforming based on industry benchmarks, we didn’t take a typical split testing approach and test 1 or 2 elements at a time. Instead, we made several assumptions based on proven design and copywriting conversion rules of thumb, and tested the control version against a new design with several changes made.
We hypothesized a few things:
The change proved to be a clear winner:
This test confirmed that reducing psychological friction and highlighting clear offers directly impact conversion rates. By ensuring the CTA was more aligned with user expectations, we created a smoother experience, leading to higher engagement and increased revenue.